Cup of Chai Rewards Program
It's a party and every single one of you is invited!
Since we love our loyal customers (yes, you!) so much, we want to start REWARDING YOU for being so AMAZING!
Below are some FAQ + info on what our reward program is ALL ABOUT :
Our rewards program is where you earn points that you can redeem for exclusive rewards when you purchase or perform other program tasks at Cup of Chair. There are three levels, and as you advance to a higher level, you can earn rewards even faster.
It’s free to join. Simply create an account by clicking on the pop-up on the right side of our Home Page (or sign in if you already have one). Be sure to sign in whenever you make a purchase in order to receive your points! (Sorry, we can’t offer points for purchases made if you check out as a guest.)
Our program does not include points for prior purchases, however, we have started out everyone who had previously established a Cup of Chai "customer account" on our website, with a 200 point balance.
You earn points for every dollar you spend on (name of my website) or performing certain program tasks. You must be signed into your account in order to earn CHAI points on your purchase. There are three levels in the Cup of Chai rewards program.
Your point balance will be accessible on the Cup of Chai pop up window, once you are logged into your rewards account.
To redeem points, sign into your rewards account and click the SPEND POINTS button. There, you can see what prizes are available for you to redeem using your points on.
Yes, points expire. If you have been inactive (i.e. not purchased or redeemed points in the past 12 months) then your points balance will be set back to zero and your tier level downgraded. Make sure you spend and earn points within 12 months to retain your balance and tier status!
Your point balance will be accessible on your account page. You can find your CHAI points meter on the front page of your account.
To earn the Cup of Chai birthday points, you must ENTER your correct birth date, 30 days PRIOR to your birthday in order to receive the points! These points are only granted once every 365 days.
Please email any additional questions to hello@cupofchai.net.
